What the FAQ Covers and Why It Matters
This FAQ exists because the same questions come up again and again — and they deserve real answers, not a link to a wall of fine print. We've organized it around the moments that matter: opening your account, moving money in and out, understanding which states can access the lobby, and knowing where to turn when something doesn't look right. Every answer
here reflects how our platform actually works. PayPal and Venmo deposits feed directly into your account wallet; Play+ works as a prepaid card you load and use from the cashier. State access is governed by local law, so eligibility varies — we're upfront about that. If your question isn't covered below, our support team can be reached through live chat inside the
account dashboard. Players in Pittsburgh have used that channel to sort out verification questions same day. We update this FAQ whenever our processes change, so the answers you're reading are current.
- PayPal
- Venmo
- Play+
- Live Chat Support