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How dudelotto Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use our lobby — plus how we protect it and what rights you hold.

Account data handled securelyPayPal, Venmo, Play+ payment data coveredYour rights clearly statedContact path always availableState-eligible access only
dudelotto How dudelotto Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use SSL encryption across every page of dudelotto, including the cashier flow where PayPal, Venmo, and Play+ transactions are initiated. Cookies on the site are used for session management and basic analytics — never for cross-site ad tracking. Your account data is retained for as long as your account remains active and for any period required by state gaming compliance rules after closure.

SSL Encryption

Every page — from account login to the Play+ cashier — runs over SSL. Your credentials and payment references are never sent in plain text at any point.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. No cookies are sold or shared with ad networks.

Data Retention

Active account data is held while your account is open. After closure, records are kept only as long as state compliance rules require, then securely deleted.

Data Access Requests

You can request a full copy of the data we hold on your account. Submit through live chat or email and we'll respond within the window required by applicable law.

PRIVACY CONTACT OPTIONS

Reach Us About Your Privacy Rights

If you want to review, correct, or delete data tied to your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered email address so we can locate your record quickly.

Team online

Live Chat

Start a chat from the account dashboard. Mention 'privacy request' at the open and an agent will route you to the data team without delay.

Email Support

Send your request to our support address listed in your account settings. Include your full name and the specific data action you are requesting.

Account Settings

Some data preferences — like marketing communications — can be adjusted directly inside your account profile without contacting support at all.

Questions About Your Data and Rights

Below are the questions we hear most often about how your information is managed, who can see it, and how to take action on it.

We collect your name, email, date of birth, state of residence, and identity verification documents. Payment method tokens for PayPal, Venmo, or Play+ are also recorded in encrypted form.

No. We do not sell personal data. Information is shared only with payment processors like PayPal and Venmo, and with state-regulated compliance partners, strictly to operate your account.

Contact support through live chat or the email address in your account settings. Include your registered email and specify that you want a data access summary; we'll respond as required.

Yes, you can request deletion. Some data must be retained for the period state law requires after account closure, but any data beyond that obligation will be removed upon your request.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can adjust cookie preferences in your browser settings; session cookies are required for account access.

PayPal and Venmo transactions are tokenized — we receive a reference ID, not your wallet credentials. That token is stored encrypted and is never shared outside the payment-processing pipeline.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.